Contact us

Our sales and support teams are available via phone, live chat and form.

Customer Service

Mon to Fri from 9 a.m - 7 p.m EST

Our customer service team will follow up on any messages/calls received outside of our regular customer service hours within the next business day.

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Frequently Asked Questions

General

It is possible to open a bank account in the US even though you are not a resident. Once your LLC has been filed and approved by the state, we will send you an email with the information on how to set up your business bank account.

It is possible to get an EIN if you do not have an ITIN/EIN and are based overseas. However we would need to send the application by fax to the IRS which takes about 10-14 business days.

There are some states that do not list the Principal Office Address on public records. To be on the safe side, you can use our Registered Agent service for both the Principal Office Address and the Registered Agent Address. 

You can reach out to us at (000) 000-0000 or contact us via chat. Please note, if the subscription is for the Registered Agent, you would need to file a change of registered agent form with the state, before we can cancel the subscription.

LLC

you can contact us using the chat option on the bottom right of your screen.

LLC stands for "limited liability company." An LLC is one type of legal entity that can be formed to own and operate a business

Registered Agent This is who collects the mail. You can be your own registered agent, or have a service that provides that for you. This is where important documents from your state will be sent for example Compliance Documents, so make sure it is a person/service that will be checking the mail often. PO Boxes are a no go for your Registered Agent's address.

Troubleshooting

You can reach out to us by responding to the email we sent, or you can give us a call at (000) 000-0000 so that we can resolve this issue. For your security, we ask that you do not send sensitive information to us by email.

This is likely a slight glitch. Please contact us at (000) 000-0000 or use the chat option so we can check to see if payment was received.

Payment receipts are sent automatically. If you’ve checked and it's not in your inbox or spam, contact us and we can send it to your email right away.

This could be one of 3 charges (Registered Agent subscription, State Compliance subscription or annual report fee). You can contact us and provide the LLC name and email address so we can check and confirm what the payment was for.

To regain access to your account, click on login button and use the forget password option. You should receive an email to reset your password. If for some reason you did not receive the email, please give us a call at (000) 000-0000 or reach out to us on chat.

You will receive an email.Click on documents and download them to your device.

Have more questions?